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A FOREIGN LANGUAGE SERVICE AGREEMENT FOR SERVICES

A Foreign Language Service specializes in providing quality, local interpreter and translating services in over 400 different languages, including American Sign Language (ASL). Over the last 28+ years we have been the primary provider for onsite and in-person, telephonic, and video interpreter services for numerous businesses in Arizona, as well as throughout the United States. We are members of the American Translators Association and the Arizona Court Interpreters Association. We are HIPAA compliant.

Service Terms:

In-Person Oral Interpreting: Rates are on page 2. There is a two-hour minimum for all In-Person assignments. Partial hours after the first 5 minutes into subsequent hours are rounded up to the next full hour. There is a 15% surcharge for 6:00 pm to 8:00 am local time, holidays, and Sundays. Hours requested will be the minimum invoiced.

Scheduled Over the Phone Interpreting (OPI) or Video Remote Interpreting (VRI): Rates are on page 2. There is a one-hour minimum for all VRI assignments. Partial hours after the first 5 minutes into subsequent hours are rounded up to the next half hour. There is a 15% surcharge for 6:00 pm to 8:00 am local time, holidays, and Sundays. Hours requested will be the minimum invoiced.

Travel charges:

If a local interpreter is unavailable and an onsite interpreter must travel over 60 miles round trip the rates are GPS mileage at Federal rate, plus ½ the interpreter hourly rate. American Sign Language requires the GPS mileage at the federal rate, plus the full hourly rate.

Cancellations:

Cancellations must be arranged directly with A Foreign Language Service at least 48 hours (two business days) prior to the scheduled onsite event or the full agreed-upon hours and cost will be incurred. Cancelations for American Sign Language must be arranged 72 hours (3 business days) in advance of service or the full agreed-upon hours and cost will incur.

Payment:
OPI, VRI & In-Person Interpreting: Hours requested will be billed. All down payments will be credited to your bill, additional costs will be invoiced. All invoices must be paid within 30 days of receipt. There is a $50 late fee and interest will incur on all unpaid balances at a rate of 2.0% monthly. We accept Visa / MasterCard by phone also.

Pricing Chart