Mastering Phone Skills and Customer Service: Fostering Lasting Loyalty with Mike Sember, Former Athlete.

20: Mastering Phone Skills and Customer Service: Fostering Lasting Loyalty with Mike Sember

Summary In this episode of the Business Superfan Podcast, host Freddy D talks with Mike Sember, a Lead Relationship Manager for a vitamin and supplement company. Mike discusses the evolution of sales tactics post-COVID, emphasizing the importance of credibility and rapport. He draws on his baseball experience with the Chicago Cubs to underline the value […]

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