Listening creates innovation, and in Episode 177 of the Business Superfans podcast, Freddy D sits down with Michael Leung, founder of Flow Group, to break down how deep customer listening led to life-changing impact and explosive advocacy. Millions of people struggle with hearing loss, yet traditional hearing aids are expensive, stigmatized, and often unused. Michael shares how his own journey through vision loss, trauma, addiction, and near bankruptcy shaped a mission to create accessible, a...