B2B Marketing: How Richard Levy Wins the 95% Out-of-Market | Ep. 160

Our Guest

Richard Levy, Sophera Marketing

Richard Levy

Richard is the founder and CEO of Sophera Marketing. With a wealth of experience in driving commercial success across the globe, he has extensive experience of building and enhancing brands through every marketing channel. He has led high performing teams in the UK, EMEA and North America.

Richard's expertise spans digital marketing, brand management, CRM, analytics, research, strategy development, social media, agency management and marketing communications.

His talent for forging strong relationships with internal teams, external partners and key decision makers ensures that marketing strategies are perfectly aligned with organisational goals.

Away from the office, Richard enjoys life in London with his wife, Poppy and their two daughters.

Episode Summary

In this episode, B2B marketing with Richard Levy centers on aligning sales and marketing to win today’s 5% in-market buyers while educating the 95% who aren’t ready yet. In this episode, Richard shares 25 years of lessons—from Santander’s graduate scheme to leading Sophera Marketing—on building demand without racing to discounts.

You’ll hear why thought-leadership newsletters outperform hard sells, how to use global cultural nuance in messaging, and why AI is a true business revolution to embrace—not fear. He explains “market in the gap” thinking, anti-discounting discipline, and the power of warm introductions to create lifelong superfans and compounding referrals.

If you want practical B2B marketing that compounds trust, this conversation gives you the frameworks and field examples to get started now.

Timestamps (Chapter Markers)

[00:00] The 95% Rule—Most buyers aren’t ready today
[01:18] Welcome + origins (London ↔ France banter)
[02:00] Santander grad scheme to 25 years in marketing
[03:00] Sales–marketing alignment in B2B
[07:00] What Sophera Marketing does (SMB focus + mentorship)
[10:00] AI as an industry-level pivot—be in front of the curve
[14:30] “Market in the gap” and product-market truth tests
[15:05] Global messaging: same fundamentals, local nuance
[21:00] Newsletter strategy for long-term demand
[23:55] Why discounting backfires (and what to do instead)
[29:26] Consultants: be brutally honest and over-deliver
[34:35] Intros beat referrals—trust transfer mechanics
[38:23] How to connect with Richard Levy

Guest Offer

www.sopheramarketing.co.uk – happy to offer a free business and marketing consultation for any interested listener/business.

Takeaways

  • Sales–marketing alignment: Use field feedback to shape messaging and offers so both teams pursue the same ICP.
  • Win the 95%: Create consistent, helpful content for out-of-market buyers; save hard sells for in-market moments.
  • “Market in the gap”: Validate demand before building; a gap may exist simply because nobody wants it.
  • Thought-leadership newsletter: One BIG monthly question, zero pitching, long-term trust > short-term clicks.
  • Anti-discounting stance: Discounts pull demand forward, crush margins, and train buyers to wait. Hold the line.
  • Global marketing nuance: Adapt tone to culture (e.g., UK indirect vs. Dutch direct) while keeping fundamentals constant.
  • Embrace AI: Treat it like the internet shift—learn it, pilot it, and lead the pivot.
  • Introductions > referrals: Warm intros collapse sales cycles and transfer trust instantly.
“In B2B, often 95% of your target market are not in the market at this moment.” Richard Levy

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Freddy D's Take

Richard’s operating system is pragmatic: align sales and marketing, respect buying timing, and earn future demand with useful ideas. His “95% not in market” lens reframes content from lead-grabs to trust-building—exactly what turns ecosystems into business superfans who advocate long after the campaign ends. Global examples reinforce that fundamentals travel, but tone must flex by culture. His stance against discounting protects perceived value and lifetime margin, while warm introductions convert because trust transfers.

This is the kind of strategy I help clients implement through my SUPERFANS Framework™ in Prosperity Pathway™ coaching within the Superfans Growth Hub.

Resources

One Action

The Action: Launch a monthly, no-pitch thought-leadership newsletter.

Who: Marketing lead + founder.

Why: Nurtures the 95% not buying now; compounds brand trust and future pipeline.

How:

  • Pick one pressing audience question each month.
  • Publish a 600–900 word answer; no CTAs besides subtle brand line.
  • Send to customers, partners, prospects; post on LinkedIn.
  • Track opens, replies, and future inbound mentions of the article.

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