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Creating Superfans Through Exceptional Service: Insights from Butch Zimmer

Creating Superfans Through Exceptional Service: Insights from Butch Zimmer As the host of the Business Superfan podcast, I’ve had the pleasure of engaging with some of the most innovative and customer-centric professionals across various industries. In a recent episode, I sat down with Butch Zimmer, an insurance agent with a knack for building superfans for his […]

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The importance of ongoing follow-up for the Home Improvement industry. Business Superfans, Frederick Dudek

Ongoing follow-up for the Home Improvement industry

As a home improvement contractor, building relationships with your customers is essential. You want to ensure that they are satisfied and comfortable working with you—and ongoing follow-up can help make this much easier! Following up after an initial project or service can not only reassure the customer of your craftsmanship but also provide opportunities for

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Birthday Marketing The Secret Advantage!

Birthday Marketing The Secret Advantage!

As birthday marketing becomes more popular, businesses are looking for ways to make their birthday promotions more memorable. One way to do this is to focus on relationship marketing. By making birthday marketing more personal, businesses can create a deeper connection with their customers, employees, and business alliance partners. This not only makes customers feel

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The Importance of Follow-Up - Why It Matters and How to do it Right

The Importance of Follow-Up – Why It Matters and How to do it Right

Follow-up is the key to staying top of mind with your potential business superfans‘ audience, like your prospective and existing clients/customers, employees, along with business alliance partners, and driving long-term engagement with them. Follow up with your audience at regular intervals to show that you’re paying attention to them and that you care about their

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Frederick Dudek, Author, Creating Business Superfans, Podcaster, Speaker

The Power of Superfans

As a business owner, you know that referrals are key to your success. But what if there were a way to increase referrals without even having to ask for them? It sounds too good to be true, but it’s not. All you need is a group of superfans – clients who are so enthusiastic about

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